Acceptable Use Policy
This Acceptable Use Policy ("AUP") describes the activities and content that are not permitted on Video AD Builder. It applies to every account, every prompt, every generated asset, and every API call made through videoadbuilder.com. By using the platform you agree to follow it.
Last updated: 25 May 2026.
Template; have counsel review. This document is provided as a working template. It is not legal advice. Please have your own counsel review and adapt it before relying on it for a production deployment.
1. Why this policy exists
Video AD Builder is a generative platform that turns text prompts and reference images into banner ads and video ads using third-party foundation models, including Google Gemini for static imagery and Vertex AI Veo for video. Because anyone with a credit balance can produce realistic media in seconds, the platform can be misused. This policy sets the line between legitimate marketing creativity and abuse. It exists for three reasons: to keep our customers safe, to comply with the policies of our model providers and payment processors, and to protect the public from synthetic media that could cause real harm.
This AUP works alongside our Terms of Service and Privacy Policy. A violation of the AUP is a material breach of the Terms.
2. Prohibited content
You may not use Video AD Builder to generate, upload, store, request, distribute, or attempt to create any of the following. These prohibitions apply regardless of artistic, satirical, or commercial intent.
2.1 Sexual content involving minors
The creation, request, or distribution of child sexual abuse material (CSAM) is absolutely prohibited. There are no exceptions. We use automated detection on both prompts and outputs. Confirmed CSAM is reported to the National Center for Missing & Exploited Children (NCMEC) and to the relevant authorities in the jurisdiction of the account holder. The account is terminated immediately and any remaining credit balance is forfeited.
2.2 Non-consensual intimate imagery and deepfake nudity
You may not generate sexually explicit, nude, or sexually suggestive depictions of any identifiable real person without their documented, written consent. This includes "undressing" prompts, face-swap pornography, and the sexualization of public figures. We treat this category as a zero-tolerance offense.
2.3 Depictions of real persons without consent
You may not generate realistic likenesses of named individuals, celebrities, politicians, athletes, business figures, or private citizens unless you have a documented right to do so (for example, you are the person, you have the person's written authorization, or you hold a valid publicity-rights license). Generic "a person who looks like a CEO" prompts are fine. "Generate Elon Musk endorsing my product" is not.
2.4 Hateful content
Content that dehumanizes, threatens, or incites violence against people on the basis of race, ethnicity, national origin, religion, caste, sex, gender identity, sexual orientation, age, disability, or serious disease is prohibited. Critical commentary on ideas, institutions, and policies is allowed. Attacks on people as a group are not.
2.5 Incitement to violence or terrorism
You may not generate content that praises, promotes, or provides operational support to terrorist organizations, violent extremist movements, or attacks on identifiable targets. This includes recruitment material, propaganda, and "how-to" depictions of attacks.
2.6 Deceptive content
You may not use the platform to produce material intended to deceive, including fabricated news segments presented as real, synthetic statements falsely attributed to real public figures, manipulated election material, fraudulent advertising claims, or "before and after" health and finance imagery that misrepresents outcomes a real customer can expect.
2.7 Malware, phishing, and scam assets
You may not produce creatives for phishing pages, fake login screens, fraudulent giveaway campaigns, romance scams, investment scams, or any other content that supports a scheme to defraud users out of money, credentials, or personal data.
2.8 Intellectual property infringement
You may not prompt the platform to reproduce trademarked logos you do not own, copyrighted characters, copyrighted artwork, or branded packaging belonging to a third party. You may not use prompts such as "in the style of [living named artist]" where doing so would infringe on that artist's protected expression. When in doubt, license the asset or commission the work directly.
2.9 Regulated categories without authorization
Advertising for firearms, explosives, prescription pharmaceuticals, controlled substances, tobacco and vaping products, online gambling, and similar regulated categories may be lawful in some jurisdictions and unlawful in others. You are responsible for confirming that you hold the licenses, registrations, and platform approvals required to advertise such categories in every market your ads will run in. We may decline or remove creatives in these categories at our discretion.
3. Platform-specific rules
3.1 No prompt injection or extraction attempts
You may not craft prompts that are designed to make a model reveal its system instructions, training data, or another customer's content. Researchers interested in our model behavior are welcome to contact us at hello@videoadbuilder.com to arrange responsible disclosure.
3.2 No automated scraping or stress testing
You may not run scripts, headless browsers, or bots against the platform without prior written permission. Our APIs are the supported way to integrate. Unauthorized automation degrades service for other customers and will result in suspension.
3.3 No credential sharing
Each account is for one human or one team workspace with assigned seats. Sharing login credentials across organizations, reselling seats to external parties, or rotating credentials to evade rate limits is a violation.
3.4 Reselling outputs
You may sell the banner and video outputs you generate. You may not represent the platform itself, white-labeled, as your own AI service or as your own model. If you build a downstream product that uses our outputs, you must acknowledge to your customers that generative AI was used. You do not have to name us specifically, but you may not claim that the imagery is human-produced or that you own the underlying models.
4. Disclosure obligations
Major ad platforms including Meta, TikTok, Google, YouTube, and LinkedIn now require advertisers to label content that has been digitally created or significantly altered, particularly when it depicts people, events, or speech. You are responsible for applying the correct AI-generated label when uploading our outputs to those platforms. We provide standard C2PA content credentials on most outputs to make this easier; do not remove them.
5. Reporting violations
If you encounter content on Video AD Builder that violates this policy, or if you believe your likeness or intellectual property has been used without authorization, please email abuse@videoadbuilder.com. Include as much detail as you can: a description of the content, the URL or generation ID if you have one, and your relationship to the matter. We acknowledge abuse reports within 48 hours and prioritize them ahead of regular support.
6. Enforcement
When we determine that a violation has occurred, we choose an enforcement action proportionate to the severity and pattern of the conduct.
- Warning. First-time minor violations typically result in a written warning, removal of the offending content, and guidance on the rule that was crossed.
- Suspension. Repeated violations, or a single significant violation, result in temporary suspension of the account while we review.
- Permanent ban. Egregious violations, repeated offenses after warning, or any involvement with the zero-tolerance categories above (CSAM, terrorism, non-consensual intimate imagery) result in immediate permanent termination. In those cases we will also cooperate with law enforcement to the extent required or permitted by law.
- Credit forfeiture. Ban-level violations result in forfeiture of any remaining credit balance. Refunds are not issued for terminated accounts.
7. Appeals
If you believe an enforcement decision was made in error, you may appeal by emailing hello@videoadbuilder.com within 30 days of the decision. Include your account email and a clear explanation of why you believe the decision should be reversed. A team member who was not part of the original decision will review the appeal and respond within 14 days. Appeals on zero-tolerance categories are reviewed but rarely reversed.
8. Changes to this policy
We update this AUP as the platform evolves, as new abuse patterns emerge, and as our model providers change their own policies. Material changes will be announced by email to active account holders at least 14 days before they take effect. The "Last updated" date at the top of this page always reflects the current version.
9. Contact
General questions: hello@videoadbuilder.com
Abuse reports: abuse@videoadbuilder.com
Thank you for helping us keep Video AD Builder a useful tool for marketers in more than forty countries.